Call handling/Fire & Rescue Operations Centre
i/CAD® has a client/server architecture based on fat clients in the control rooms. The user interface is one of the important components of the solution that must reflect the way that the unit is managed.
i/CAD®, takes into account the three core processes:
- Support processes: data exchange with unit reference systems
- Operational processes: management of internal information flows throughout the entire OMS
- Management processes: Management of statistics and data exchange to partner services
The i/CAD®, user interface provides the capability to use a standard or bespoke MMI according to the unit’s requirements for a solution in line with operational practices.