AEL : agence en ligne AEL Complete your Wat.erp customer management system with a customized online service!
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AEL: online branch2020-04-08T11:02:58+02:00



AEL: the online service for water, sewage and energy users

Complete your Wat.erp customer management system with a customized online service, accessible on all media, and with regular upgrades.

The AEL is a connected module of the Wat.erp software package that provides a direct link with your users, no matter what their needs, and for all of their contracts.

This module also allows you to significantly reduce call centre volumes and thus increase productivity. The AEL is for water and energy distribution companies but also for sanitation operators.

AEL: online branch

AEL: digitisation of your users’ requests (self-care)

Content that can be configured by the site administrator

You choose what you want to focus on.

Secure and immediate interaction with Wat.erp

Reliable information updated in real time.

Interactive tutorials

To guide users.

More and more options available on line

Subscription or cancellation, online payment, submission of meter readings, switch to monthly payment with immediate generation of a bank transfer slip, etc.

Automated business processes

That do not require intervention of an account manager.

“Large account” features

Companies, property management agencies

Simple, intuitive dashboards

For users.



(Enterprise Ressource Planning)

True “business ERP”, this software suite enables management of all modern customer management processes, including customer relations, administration and sales management, online branch, remote meter reading, technical management, reporting and business management.

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