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Cloud Invest Offer2017-11-09T16:48:00+01:00

Somei offre Cloud InvestCloud Invest

Equip yourself with a high-performance solution and benefit from Somei facilities management

Budgetary and security optimisation

  • Solution acquired by the customer in the form of licenses

  • 100% hosted and operated by Somei

  • Zero constraints in terms of operation of technical infrastructure

  • Ability to amortise your investment in licences and limit your operating budget

  • Access with your favourite browser and workstation at the office or remotely

  • High Security of the Somei Sovereign Cloud (Data and Servers in secure area)

  • 100% Made in France (Marseille)

  • Freedom to deploy new modules at your own pace

The Cloud Invest offer in detail…

Full Web Solution

Web browser
Immediate deployment

Secure hosting

Server & Data
Somei secure sovereign Cloud
100% Made In France!

Operation & administration

By the Somei facilities management team
100% Made In France!

Financing of licences

Purchase of licences
by the customer

Project

Integration project by the Somei team
of consultants (project managers, operational and technical experts)

After-Sales Service

A choice of service levels.

Maintenance & Update
Support & Assistance
Training & Advanced Services
Customer care

To learn more

Service included

Undertaken by the customer

Purchase (Investment budget)

For further information…

Do you have a question? Do you want more information about our offers?

CONTACT US

After-Sales Service Levels

MAINTENANCE

GOLD

  • Corrective maintenance

  • Adaptive and regulatory maintenance

  • Updating of standard documentation and Release news

PREMIUM

  • Corrective maintenance

  • Adaptive and regulatory maintenance

  • Updating of standard documentation and Release news

SUPPORT / ASSISTANCE

GOLD

  • Provision of a customer request management tool

  • 5 support tickets per month during the standard time period

PREMIUM

  • 10 support tickets per month during the standard time period

  • Hotline during a customisable time period

ADVANCED SERVICES

GOLD

  • Encoding and special developments subject to quotation

  • Enrolment for online training

PREMIUM

  • Participation in Release WebSessions

  • Access to user knowledge base and FAQs

  • 20 days per year annual operations support package (Full Invest offer only)

  • Unlimited access to Wat.erp University

  • Remote operation (Full Invest offer only)

CUSTOMER CARE

GOLD

  • Annual liaison meeting

PREMIUM

  • Half-yearly or quarterly liaison meeting

  • Escalation management process

  • Dedicated contact

Discover our other offers…

Somei : Offre Full Cloud

Full Cloud

Enjoy a Somei “all-inclusive” service
in total freedom and security!

To learn more
Somei offre Full Invest

Full Invest

Opt for a high-performance solution and
manage your information system 100%!

To learn more
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